Shipping policy
Shipping Policy
Last updated: July 2026
1. Shipping regions
Coresatin® products are currently shipped to the following countries:
- Germany
- Austria, Belgium, Luxembourg, Netherlands
- France
- Czech Republic, Hungary, Poland
- Denmark
- Croatia, Italy, Portugal, Romania, Slovenia, Spain
- Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Slovakia, Sweden
Shipments outside the European Union are currently not possible. Please contact us for special requests.
2. Shipping costs and delivery times
| Region | Shipping cost | Delivery time | Carrier |
|---|---|---|---|
| Germany | €5.90 — free for orders of €100 or more | 1–2 business days | DPD |
| Austria, Belgium, Luxembourg, Netherlands | €9.90 | 2–4 business days | DPD |
| France | €11.90 | 2–4 business days | DPD |
| Czech Republic, Hungary, Poland | €12.90 | 3–5 business days | UPS |
| Denmark | €13.90 | 3–5 business days | DPD |
| Croatia, Italy, Portugal, Romania, Slovenia, Spain | €14.90 | 3–6 business days | UPS |
| Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Slovakia, Sweden | €17.90 | 4–8 business days | UPS |
Current shipping costs are displayed transparently in the cart and before completing your order. All prices include statutory VAT (19% Germany).
Delivery times start after dispatch confirmation (usually within 24 hours of order receipt, on business days Mon–Fri). Orders received after 14:00 on Friday will be shipped on Monday.
3. Shipping from Germany
All orders are shipped from our logistics centre in Germany:
Asset GLI Germany
Ettore Bugatti Straße 18
51149 Cologne
Germany
All shipments are insured and dispatched with tracking. You will receive the tracking number by email after dispatch.
4. Import duties / customs
For deliveries within the EU, no customs duties or import VAT apply, as shipping originates in Germany. All prices including statutory VAT are clearly displayed in the cart.
5. Non-delivery / returned parcels
In cases of non-delivery due to incorrect address details or refusal by the recipient, the parcel will be returned to our warehouse. Return shipping costs and re-shipment at the customer's request will be borne by the customer, provided UNKO GmbH executed the shipment correctly.
6. Damaged shipments
Please inspect your order immediately upon receipt for visible damage or missing items. In case of transport damage, please contact us within 7 days with photos: info@coresatin.com. We will promptly file a damage claim with the carrier and provide free replacement or refund.
7. Returns and refunds
Return information is available in our Refund Policy. Please note in particular the exclusion of the right of withdrawal for opened cosmetic products pursuant to § 312g Abs. 2 Nr. 3 BGB.
8. Contact
UNKO GmbH
Beckers Kull 13, 47445 Moers, Germany
Email: info@coresatin.com